GREEN BLOOM

Delivery Policy

Effective Date: 20 February 2026

GREEN BLOOM (Partnership Firm, MSME Registered)
54/1, Kalitala Lane, Baidyabati, Hooghly – 712222, West Bengal

1. Scope

This policy covers estimated delivery timelines and post-dispatch experience for orders from greenbloomagro.in. For packing and dispatch details, see our Shipping Policy.

2. Estimated Delivery Timelines (After Dispatch)

RegionEstimated Delivery
West Bengal (Home State)3–5 business days
Metro Cities (Delhi, Mumbai, Chennai, Bangalore, Hyderabad, Kolkata)5–7 business days
Other Major Cities7–10 business days
Remote Areas / Northeast India10–14 business days

* Business days exclude Sundays and public holidays. Rural and ODA pin codes may experience longer transit times.

3. Agricultural Product Handling During Transit

  • Seeds and bio-inputs are sensitive to heat and moisture. Our courier partners are instructed to avoid prolonged exposure to direct sunlight during transit.
  • Despite best efforts, live plant material and bio-products may experience minor stress during extended transit to remote areas. Please unpack and hydrate immediately upon receipt.

4. Delivery Attempts

  • Courier partners make up to 3 delivery attempts. If undelivered after 3 attempts, the package is held at the nearest branch for 7 days.
  • Unclaimed packages are returned to Green Bloom. Re-dispatch charges will apply.

5. Delivery Confirmation

Delivery is confirmed via the courier's e-POD system (digital signature, OTP, or photo).

6. Damaged or Defective Deliveries

  1. If you receive a damaged, leaking, or incorrect product, report it within 48 hours of delivery with clear photographs of the product and outer packaging, along with your order number.
  2. For seed viability complaints, report within 7 days of receipt with batch details.
  3. We will process a replacement or refund per our Refund Policy.

7. Lost Shipments

If tracking shows no movement for 7+ business days, contact us. We will coordinate with the courier and arrange re-dispatch or a full refund.

8. Force Majeure

Deliveries may be delayed by extreme weather, floods, road disruptions, courier network issues, or government restrictions. We will keep you informed.

9. Contact

Shipping Policy · Refund Policy · Terms & Conditions · Contact Us