GREEN BLOOM

Refund Policy

Last Updated: January 2026

Thank you for shopping at Green Bloom. We want you to be completely satisfied with your purchase. Please review our refund and return policy below.

Return Window

You may request a return within 7 days from the date of delivery if the product meets our return conditions.

Conditions for Returns

For a product to be eligible for return, it must meet the following criteria:

  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • The product seal is not broken (for seeds and fertilizers)
  • The product is damaged, defective, or wrong item was delivered

Non-Returnable Items

The following items cannot be returned:

  • Opened seed packets
  • Opened or used fertilizers and chemicals
  • Perishable items
  • Items damaged due to improper storage by customer
  • Custom or special order items

How to Request a Return

  1. Contact us within 7 days of delivery at support@greenbloomagro.in or call +91-70035-72453
  2. Provide your order ID and reason for return
  3. Include photos of the product if it is damaged or defective
  4. Our team will review and approve/reject the return request within 48 hours

Returning Goods

You are responsible for the cost and risk of returning the goods to us unless the return is due to our error (wrong item, damaged in transit). Please send returns to:

Green Bloom Returns

54/1, Kalitala Lane

Baidyabati Municipality

Hooghly, West Bengal - 712222

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7-10 business days
  • Refunds will be credited to your original payment method (bank account/UPI)

Important: COD Order Refunds

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer (NEFT/IMPS) or UPI to an account of your choice. We will contact you to collect your bank details or UPI ID for processing the refund. COD refunds cannot be returned in cash.

Shipping Costs

  • If the return is due to our error (damaged, defective, or wrong item), we will cover return shipping costs
  • For other returns, customer bears the return shipping cost
  • Original shipping charges are non-refundable unless the return is due to our error

Damaged or Defective Items

If you receive a damaged or defective item:

  1. Do not open or use the product
  2. Take photos of the packaging and product
  3. Contact us within 48 hours of delivery
  4. We will arrange for replacement or full refund

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: