Privacy Policy

Last Updated: January 2026

At Green Bloom, accessible from greenbloomagro.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Green Bloom and how we use it.

Compliance with DPDP Act 2023

This Privacy Policy is compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India. We are committed to protecting your personal data and ensuring transparency in how we collect, use, and store your information.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. You have the right to withdraw your consent at any time by contacting us.

Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, shipping address
• Order Information: Products purchased, order history, payment details
• Communication Data: Messages sent through our contact forms or customer support
• Technical Data: IP address, browser type, device information (collected automatically)

How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Provide customer support
• Improve our website and services
• Send transactional emails (order confirmations, shipping updates)
• Comply with legal obligations

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Order records are retained for 7 years for tax and legal compliance purposes.

Your Rights

Under the DPDP Act 2023, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Correction: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Withdraw Consent: Withdraw consent for data processing at any time
• Right to Grievance Redressal: File a complaint with our Grievance Officer

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties. We may share data with service providers (payment processors, shipping partners) only as necessary to fulfill your orders.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Contact Us / Grievance Officer

For any privacy-related questions, concerns, or to exercise your rights, please contact our Grievance Officer:

We will respond to your request within 30 days as required by law.